Formal Salutations and Closings

Questions

1. MultiChoice

   Which closing matches the salutation 'Dear Sir/Madam'?

2. MultiChoice

   Which closing matches the salutation 'Dear Mr. Smith'?

3. WordsBox

   Use Yours ____ when the recipient's name is ____

4. MultiChoice

   When do you use 'Dear Sir or Madam'?

5. WordsBox

   Use Yours ____ when you know the named ____

6. MultiChoice

   Which salutation is suitable for an inquiry to a customer service department?

7. MultiChoice

   Which sign-off is TOO informal for a complaint letter?

8. WordsBox

   A formal salutation sets a polite ____ from the ____

9. MultiChoice

   How should your name appear at the end of a formal letter?

10. MultiChoice

    Which title should be used if a recipient's title is unknown but gender is known (male)?

11. WordsBox

    Sign your letter with a full ____ beneath your ____

12. MultiChoice

    Is 'Dear Mrs. Jones,' followed by 'Yours faithfully' correct?

13. MultiChoice

    Where does the salutation appear?

14. WordsBox

    Capitalize both 'Dear' and the recipient's ____ in the ____

15. MultiChoice

    Which closing phrase is appropriate for a formal inquiry?